Inside Central America’s New Most Modern Airport Terminal in Panama City

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Central America’s busiest airport is ready to welcome even more passengers, thanks to the opening in June of Terminal 2 at Panama’s Tocumen International Airport. This is especially good news for passengers traveling with Copa Airlines, the facility’s largest carrier.

The new terminal, which measures approximately 116,000 square feet, is a welcome and much-needed addition to the bustling airport, with 20 new gates, 38 Copa Airlines ticket counters and 22 self-service kiosks. The new construction brings the airport’s total capacity to 54 gates and 12 remote aircraft stands – and, just as importantly, the new facility improves the passenger experience in many ways, as I have discovered during my recent visit to Panama.

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Travelers passing through Terminal 2 will find a spacious lobby, high ceilings and plenty of natural light, thanks to the gigantic windows which also provide optimal viewing conditions for plane-spotting fanatics like me. Passengers with Panama as their final destination can use a gleaming new customs and immigration area, while connecting passengers can browse an ever-growing number of retail stores and refuel at a soon-to-open food court. doors.

Those looking for extra comfort will find a lot to love at the new Copa Airlines Club, a stylish oasis that offers more than 20,000 square feet of space for relaxation and productivity and is described by Copa as America‘s largest airline club. central.


PTY Copa Club 85 (photo via Copa Airlines)

With design elements like beautiful tiles inspired by a Latin American hacienda, as well as eye-catching photographs and even a display of traditional Panamanian hats, the venue is both attractive and highly functional, with a capacity of 420 people and amenities including a bar, food court and even showers and a business center.

Passengers who are members of the ConnectMiles loyalty program with PreferMember Gold, Platinum and Presidential status, as well as passengers traveling in Copa Business Class and Star Alliance Gold passengers, have access to the new Copa Club in Terminal 2, as well as to the lounge which still works in Terminal 1.

Budget-conscious visitors to Panama, meanwhile, will soon find a new option for traveling from Tocumen International Airport to the city. An all-new rail link is set to debut in early 2023, as an extension of Line 2 of the Panama City Metro system. The metro station is connected to Terminal 2, near a pedestrian corridor that connects Terminal 1.


PTY Terminal 2 Hub of the Americas, Panama City Tocumen International Airport
PTY Terminal 2 Hub of the Americas (photo via Copa Airlines)

A strategic hub for travel in Latin America

As KLM, United Airlines and Air France are moving their operations to the new facility, Terminal 2 is a particularly significant development for Copa Airlines, which calls Tocumen Airport its “Hub of the Americas”. Considering that most passengers passing through Tocumen connect to other flights rather than stay in Panama, the increased capacity will likely mean more options for travelers throughout the hemisphere.

Marco Ocando, senior marketing and loyalty program manager at Copa Airlines, said the new facilities provide new opportunities for his business. “The new Terminal 2…is an important element to continue strengthening the competitiveness of the Hub of the Americas, one of the most important connection centers in the region, from where our passengers can connect, via Copa Airlines, with over 75 cities in 32 countries across North, Central and South America and the Caribbean,” he said.

According to Ocando, the number of passengers continues to increase. “During the pandemic, Copa was completely grounded for almost six months,” he noted. “However, Latin America is leading the industry in terms of passenger demand, and our own recovery has moved at a faster pace than originally anticipated. We now expect to reach pre-Central seat capacity levels. pandemic in the second half of 2022 and reach 2019 passenger numbers by the end of the year.”

Copa recently launched new routes to destinations such as Atlanta, Georgia; Santa Marta, Colombia; and Barcelona, ​​Venezuela. “We are always looking to expand our network and provide fast and efficient connections through the Hub of the Americas, and the new space will certainly make that possible,” Ocampo said.

In addition to announcing new routes, Copa Airlines is promoting its Panama Stopover program, which was relaunched last year. “The program aims to encourage the more than six million passengers who pass through Panama each year to schedule up to seven days to explore our beautiful country with the purchase of a single ticket and without any additional airfare,” explained Ocampo. “Travellers who participate in the Stopover program essentially benefit from two destinations for the price of one.

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