Manager, Monitoring, Evaluation and Learning (MEL), Data.FI Central America


About Palladium:

Palladium is a global company that strives to design, develop and positively impact the lives and livelihoods of people around the world; expand access to health, water, electricity and infrastructure; build sustainable, sustainable and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 3,000 talented, motivated and diverse employees of all religions, races, languages ​​and gender identities.

Palladium Americas:

Our Americas sales team includes brilliant and passionate colleagues who work in Asia, Africa, Europe, the Middle East, North and South America and the Caribbean, carrying out projects and assignments for clients from institutions, corporations, governments and foundations based in the Americas. We have offices in Washington, DC, New York and Raleigh-Durham, North Carolina.

This opportunity:

The Monitoring, Evaluation and Learning (MEL) Officer will have overall responsibility for assigned MEL activities in support of the Data for Implementation (Data.FI) project in Central America. This may include the development and implementation of project performance monitoring plans and MEL capacity building. The MEL Manager will work closely with the Regional Technical Director and other project staff to ensure program activities are well implemented and adequately documented.

The Data.FI project supports El Salvador, Guatemala, Honduras and Panama to strengthen and maintain access to critical high-quality data to accelerate control of the HIV and COVID-19 epidemic. The project provides end-to-end solutions ranging from streamlining information needs to creating sustainable and scalable data systems that support continuity of client care and robust analytics.


The position is based in Guatemala City.

You and your career:

If you are a problem solver, collaborator and doer, and have expertise in monitoring, evaluation and learning, we are interested in hearing from you. We are a learning organization and provide opportunities for growth from the start. We pride ourselves on giving you the freedom, resources and guidance to chart a fulfilling career!

Reporting and Monitoring:

Reports to Data.FI Regional Technical Director based in Guatemala City, Guatemala. The MEL Manager will work in collaboration with project staff in El Salvador, Guatemala, Honduras and Panama.

Main tasks and responsibilities:

Lead/contribute to the design, implementation and use of project-level M&E systems, including:

  • Maintain and store results database and results archive on Excel Data.FI
  • Maintain one or more team-based work plan trackers to monitor activity implementation and support project results reporting (task planner)
  • Design and develop compelling analytics and dashboards to track and visualize data using Microsoft Excel and/or business intelligence tools
  • Collaborate with the Regional Technical Director and HQ MEL team to extract meaning and learning from results and prepare success stories, progress reports, case studies and other knowledge management products, if needed
  • Create and revise data collection tools for project results reporting
  • Review reported project indicator results to determine if they meet the indicator definition, and work with activity leads to ensure appropriate documentation is on hand
  • Build capacity of project and country teams in monitoring and evaluation through training, coaching and mentoring workshops, especially to understand relevant indicators and how to document them according to plan and resources Project MEL
  • Develop draft MEL frameworks, logic models, theories of change, indicators, and indicator reference sheets as needed for new USAID work, indicator harmonization exercises, and proposal submissions
  • Work with the HQ MEL team to innovate on processes and approaches to encourage MEL reporting on the project
  • Support protocol development, data collection instruments, data analysis and report writing for focused quantitative and qualitative learning assignments
  • Participate in other assigned tasks.

Key skills required:

  • Strong knowledge and demonstrated professional experience in monitoring, evaluation and learning, with preference for global or regional experience in HIV/AIDS, COVID-19 or other global health programs
  • Demonstrated experience in the development and implementation of PMPs or other results frameworks, with a good knowledge of the development and use of project indicators
  • Ability to deliver highly visual and compelling PowerPoint presentations using qualitative and quantitative data, distilling key points and ideas
  • Experience or interest in digital health, data analytics and data use is an asset
  • Demonstrated capacity building skills through face-to-face and remote technical assistance and coaching. This includes strong skills in public speaking and in facilitating trainings and workshops
  • Ability to work cross-culturally with flexibility across all time zones, accommodating meeting times beyond the regular workday if necessary
  • Professional oral and written communication skills in Spanish and English required
  • Ability to use Microsoft Office suite, including Excel and PowerPoint required
  • Ability to travel in the northern region of Central America if necessary.

Desired professional expertise/skills:

  • Detail-oriented and deadline-oriented with strong organizational skills and the ability to multi-task and balance competing priorities often under tight deadlines
  • Curious with a strong sense of initiative and responsibility
  • Highly adaptable and able to quickly pivot workflow and plans
  • Highly motivated and able to work independently as well as in a team
  • Ability to communicate effectively and professionally with various stakeholders (written and oral), strong interpersonal skills
  • Demonstrated ability to work effectively as a member of a fast-paced, multicultural team while maintaining a customer-centric orientation
  • Guatemalan citizen or legally authorized to work in Guatemala

Diversity, Equity and Inclusion – We welcome applications from all walks of life and actively encourage diversity to drive innovation, creativity, success and best practice. We welcome and seek to ensure the diversity of our workforce; and that all job applicants and employees receive equal and fair treatment, regardless of background or personal characteristics. These include: (but not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality , veteran, marital or aboriginal status. If you need adjustments or accommodations due to a disability or if you are a neurodivergent person or any other circumstance, please email our team at [email protected]

Backup – We define protection as “preventive action taken by Palladium to protect our employees, customers and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and protected from abuse. All successful applicants will go through an enhanced selection process that includes safeguard-focused interviews and a rigorous due diligence process.

How to register

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